![]() ![]() ![]() Learn how to check this in What Microsoft 365 business product or license do I have? or if you're a Microsoft 365 admin responsible for assigning licenses to people in your organization, see Assign licenses to users. You can find their contact information on the Company Portal website.If your business subscription plan includes the desktop version of the Microsoft 365 apps you won't see an option to install it unless someone in your organization assigned a license to you. Still need help? Check in with your company support. Learn how apps are made available to you through Company Portal. Next stepsįind apps that will help you at work or school. This article lists common errors, their causes, and steps to resolve them. If you're an IT administrator and run in to problems while enrolling devices, see Troubleshooting iOS device enrollment problems in Microsoft Intune. You should see the profile listed under Mobile Device Management. To verify that the profile was installed, go to your VPN and device management settings. In most cases, these credentials will be the same ones you use to sign in to your work or school account, unless your organization provided you with a different set of credentials.Ī success message will appear on the screen briefly after the profile is installed. On the Sign in screen, enter the password for your managed Apple ID. On the User Enrollment screen, tap Enroll My iPhone.Įnter the device password. You'll know that setup is complete when all items in the list show a green checkmark. Company Portal might prompt you to update additional device settings. ![]() Company Portal will begin to sync and set up your device. If you're prompted to trust remote management, tap Trust.Īfter installation is complete, tap Done. To continue with installation, tap Install. The next screen is a standard system warning about device management. If you still don't see the profile, try downloading it again.Įnter your device password. If neither options appear, go to General and select the VPN & device management option to view installed profiles. Go to the Settings app and tap Enroll in or Profile Downloaded. Read through the information on the How to install Management Profile screen. When prompted to open Company Portal, tap Open. If you don't, the profile will be removed and you'll have to restart enrollment. You must install the management profile as described in the next steps within 8 minutes of downloading it. On the Device management and privacy screen, read through the list of device information your organization can and can't see.Then go to Secure work-related apps and data. Tap Secure work-related apps and data only to secure only the apps and data you access with your work account.Then go to Secure entire device to finish setup. Tap Secure entire device to secure all apps and data on the device.If you don't see this screen, skip to Secure entire device.Ĭhoose how to protect the data on your device once it's enrolled. Tap I own this device if you're using a personal device that you brought from home.Then skip to Secure entire device in this article to finish setup. Tap (Organization) owns this device if you received your device from your organization.On the Set up access screen, select Begin. Company Portal uses notifications to alert you of things you need to do to make your device more secure and maintain work access. ![]() When prompted to receive Company Portal notifications, tap Allow. Open the Company Portal app on your personal device and sign in with your work or school account. If this happens, reopen the app and try again. Pausing for more than a few minutes during enrollment might cause the Company Portal app to close or end setup. Maintain a Wi-Fi connection until all steps are complete. You also need the Safari web browser on your device. The app supports devices running iOS 14.0 and later. The Company Portal app is used to enroll and manage your device, install work apps, and get IT support. Install the Intune Company Portal app from the Apple App Store. Follow the instructions in this article to regain access to your email and other work resources on your iOS device. If you tried to access your work email in the Mail app, and received a prompt to get your device managed, you're in the right place. ![]()
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